The complete guide to AI-led change.
Everything a modern change practitioner needs — frameworks, prompts, worked examples and decision tools — in one 65-page playbook designed to uplift your entire change practice.
- The full GEROA™ framework for safe, effective AI adoption
- Ready-to-use prompts across the whole change lifecycle
- Worked examples — comms, engagement, impact assessment
- Decision tools for where AI helps, and where it doesn’t
- Leading AI-led change tools explained and simplified
Why this playbook
Built to uplift your entire change practice.
Most change teams are experimenting with AI — but few know how to apply it in a structured, defensible way. This playbook closes the gap.
A complete operating manual
Not a list of tips. A full, end-to-end methodology covering every stage of the change lifecycle — diagnose, design, deliver, sustain.
Practical, immediately usable
Every chapter ships with prompts, templates and decision tools you can drop into your next stand-up — not theory you have to translate.
Grounded in real delivery
Drawn from hundreds of programs across banking, government, energy and tech — not generic AI hype repackaged for change.
Safe and defensible
The GEROA™ framework gives you the guardrails, governance and risk language to take AI-led change to your CIO, CRO and exec sponsor.
Designed for your team
Use it solo, share it with your squad, or run it as a chapter-by-chapter uplift program across your entire change function.
A career-defining capability
AI fluency is the dividing line in change management this decade. The playbook puts you on the right side of it — credibly.